FEO works to maximize the value and financial return of solar investments for its clients. Whether you need support for solar systems you own, after-sales service for components you sell, or assessments for products you insure, FEO can help your business. 

System Owners

From contract review to module repair and recycling, FEO makes sure you are getting the most out of your solar investment. With FEO’s in-field services, you can feel confident that your system is installed and maintained to high quality standards and is operating properly.  And, if problems arise, our testing, repair, and replacement services are a cost-effective way to minimize down-time and get your system back on-line.   

Module Manufacturers

FEO offer complete after-sales capabilities to support your U.S. business, including warranty tracking, replacement, repair, recycling, and diagnostics.  Our trained customer service staff are backed by solar experts who can diagnose most claims over the phone and assure that warranty claims are based upon legitimate failures.  When it makes financial sense to conduct further investigation, FEO provides a full range of lab and field-based solar system diagnostics and performance evaluations.  In addition, our in-field audits can ensure module damage is not caused by improper handling or installation practices.

Insurers

Our solar experts conduct site visits, system diagnostics, and module testing to evaluate insurance claims and assess damages.  Our in-field inspections can ensure solar systems have been properly installed, with quality workmanship and materials, and are in good condition prior to coverage.  On-going maintenance services provide long-term system reliability.